Schlücklibar Privacy Policy

Updated: 17th September, 2024

At Schlücklibar, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our services, in compliance with the General Data Protection Regulation (GDPR) and Swiss data protection laws.

1. Data Controller
The data controller responsible for processing your personal data is:

Schlücklibar
Email: contact@schlucklibar.ch

2. Personal Data We Collect
We collect the following types of personal data:

Contact Information: Name, email address, phone number, and any details you provide during bookings or inquiries.
Payment Information: Payment details processed through secure third-party providers.
Location Data: If required for service delivery, with your explicit consent.
Usage Data: Data related to how you use our website or app, such as IP address, device type, and cookie information.

3. Purpose of Data Processing
We use your personal data for the following purposes:

To process and fulfill your bookings and orders.
To communicate with you regarding orders, inquiries, or customer support.
To process payments via secure third-party providers.
To comply with legal obligations (e.g., tax or regulatory requirements).
To improve our website, services, and user experience.
To send you promotional information, if you have opted in to receive marketing communications.

4. Legal Basis for Data Processing
We process personal data under the following legal bases:

Performance of a Contract: To fulfill orders or provide services requested by you.
Consent: For marketing communications, location data, or other services requiring your explicit consent.
Legitimate Interest: For business improvement, customer satisfaction, or fraud prevention, where your rights do not override these interests.
Legal Obligation: To comply with applicable Swiss or EU laws.

5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal data. We may share data with the following parties:

Service Providers: Trusted third parties who help us operate our services, such as payment processors, delivery partners, or IT service providers.
Legal Authorities: When legally required, to comply with regulatory or law enforcement requests.
Business Transfers: In the event of a merger, acquisition, or sale, your personal data may be transferred to a new entity.

6. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once your data is no longer required, we will securely delete or anonymize it.

7. Your Rights
You have the following rights concerning your personal data under GDPR and Swiss law:

Access: You can request a copy of your personal data.
Rectification: You can request correction of inaccurate or incomplete data.
Erasure: You can request deletion of your data, provided there is no overriding legal reason for us to retain it.
Restriction: You can request the limitation of data processing under certain conditions.
Portability: You can request your personal data in a structured, commonly used format.
Objection: You can object to the processing of your data for marketing purposes or based on legitimate interests.
Withdraw Consent: You may withdraw your consent at any time, where consent is the legal basis for processing.

To exercise any of these rights, please contact us at contact@schlucklibar.ch

8. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no system can guarantee complete security. We implement measures such as encryption, secure servers, and regular security audits.

9. Cookies and Similar Technologies
Our website uses cookies and similar technologies to provide a personalized experience, analyze traffic, and support our services.

9.1 What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help us remember your preferences, track your interactions, and improve your user experience.

9.2 Types of Cookies We Use
We use the following categories of cookies:

Essential Cookies: These cookies are necessary for our website to function properly. They allow you to navigate and use features such as secure login and form submission.
Performance and Analytics Cookies: These cookies help us analyze how you use our website, such as which pages you visit most often. This data is anonymous and helps us improve our site’s functionality.
Functionality Cookies: These cookies remember your preferences, such as language settings, to enhance your browsing experience.
Advertising and Targeting Cookies: We may use these cookies to deliver relevant advertisements and track the effectiveness of our marketing campaigns. These cookies may also track your browsing habits across different sites.

9.3 Managing Cookies
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, though this may affect the functionality of certain features on our website. For more information on managing cookies, please consult your browser’s help section.

10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing any personal data.

11. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, you will be notified via email or other communication channels. Please review this policy regularly for updates.

12. Contact Information
If you have any questions or concerns regarding this privacy policy or how we handle your personal data, please contact us at:

Schlücklibar
Email: contact@schlucklibar.ch

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, processing, and use of your personal data as outlined.